Welcome(to) to the Portugal Faz Bem portal, the Portuguese Brands Website!
Please, Please read the following Terms and Conditions carefully before using our portal.
When purchasing a Subscription Plan and any Special Offer, or browse our online store, you agree to the following Terms and Conditions:
- Description of Products and Services
1.1. Portugal Faz Bem provides a selection of marketing services to increase the visibility of the Portuguese brands it maps, which is available through Subscription Plans. At the same time, it also offers products from these same brands in its Special Offers Store. Product descriptions are provided as accurately as possible, and in accordance with the descriptions provided by the brands.
1.2. Portugal Faz Bem is a registered trademark of Joana Beirão with the NIF 183997921 and address in the Encarnação neighborhood, Two 20 nº42, 1800-361 Lisboa.
- Pricing and Payment
2.1. Product prices are indicated in euros and include Value Added Tax (IVA) applicable.
2.2. Payment can be made using the methods available on the website and to Joana Beirão . Orders will only be processed after payment confirmation.
- Shipping and Delivery
3.1. Portugal Faz Bem enables deliveries in mainland Portugal and islands and according to the conditions of each brand. Shipping times and costs will be indicated during the purchase process, and includes the cost of shipping and indication of the carrier, such as CTT and others.
3.2. Delivery times are estimates and may vary due to circumstances beyond our control, However, we do everything we can to resolve any setbacks..
- Return and Refund Policy
4.1. Our Return and Refund policies are in line with the deadlines and conditions set out in the Right to Free Termination in contracts concluded remotely or concluded outside the establishment. – Decree-Law no. 24/2014 – art 10. Since we do not sell food products or handmade products, the deadline applies 14 days for return from the date of receipt of the order / the day of conclusion of the contract, if the contracts are for the provision of services.
- Privacy and Security
5.1. Portugal Faz Bem is committed to protecting your privacy. See our Privacy Policy for more information about how we treat your personal data.
5.2. Removal of Personal Data
Users have the right to request the removal of their personal data at any time. To exercise this right, please, send a formal request to our support email geral@portugalfazbem.pt] with the subject “Removal of Personal Data”. Include the following information in the body of the email: full name, email address associated with the account, and a brief description of the order. Upon receipt of the order, We will remove the data within a maximum period of 30 days, and we will send you a confirmation of the completion of the process.
- Intellectual property
6.1. All intellectual property rights of the products and content of the website belong to Portugal Faz Bem or its suppliers/referenced brands.
- Responsibility and Guarantees
7.1. The Portugal Faz Bem portal is not responsible for damages resulting from improper use of products.
7.2. Product warranties are governed by the manufacturer's terms.
- Applicable Law and Jurisdiction
8.1. These Terms and Conditions are governed by Portuguese law. Any dispute will be the jurisdiction of the Portuguese courts.
- Changes to Terms and Conditions
9.1. Portugal Faz Bem reserves the right to change these Terms and Conditions at any time. Customers will be notified of any material changes.
- Contact and Support
10.1. To get in touch with Portugal Faz Bem, use the information provided on the website's contact page.
Thank you for choosing Portugal Faz Bem for your purchases of Portuguese brands!
Last updated date: November 2023